Apple终于还是为它几周前才刚刚发布的iOS6上的地图功能发表了一个声明向它的广大消费者致歉。Apple CEO Tim Cook说,公司没有兑现它们要给用户提供世界级产品的承诺。

上周,我们唯一得到的Apple发布的官方说辞是“just the start”.

Cook在致歉信中提到了作为iOS第一个地图版本的Google Maps,不过Cook说”随着时间的推移,Apple公司还是向提供给消费者更加好的地图应用,包括有路线建议,语音集成,鸟瞰和向量地图”(除了牛x点的鸟瞰,这些好象华强北300-400块的导航都有这些功能,向量地图?实在想不出需要放那么大用来做什么?)



Here’s the letter in full:

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO

(Editorial Note: Bold formatting added by me, not Tim Cook.)




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